Customer Reviews For UPS Worldwide Saver®
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UPS Worldwide Saver®4.5 406520/03/2024 Randy Kochella
By Randy Kochella on 20/03/2024
The best International service on the planet!
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UPS Worldwide Saver®4.5 406527/12/2023 ABHISHEK RAMESH
Quick and reliable.
By ABHISHEK RAMESH on 27/12/2023
Mailed documents from USA to India. Reached the destination in 3 business days. I'm very happy with the service.
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UPS Worldwide Saver®4.5 406421/12/2023 RP
By RP on 21/12/2023
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UPS Worldwide Saver®4.5 406521/12/2023 Kimberly Klayum
Excellent!
By Kimberly Klayum on 21/12/2023
Unbelievable service! We used another carrier to send a package to the same place three weeks earlier and this one arrived first!
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UPS Worldwide Saver®4.5 406120/12/2023 Naresh Kumar
By Naresh Kumar on 20/12/2023
I chose to send a package paying for the expedited 1 to 3 days delivery for $195.39 instead of the 2 to 5 days delivery for about $150.00. The recipient received the package after 8 days. No one bothered to respond to my online messages. I should get a refund of at least $45 for the delayed service.
Parcel Monkey replied on 21/12/2023
Hello, Naresh.
I understand your frustration, and I sincerely apologize for the delay in your shipment. I checked the tracking history, and it indicates that there were required x-ray inspections on December 17 and 18 in China and another one on December 19 in the Philippines. Additionally, there were severe weather conditions on December 14th in Korea.
These factors have contributed to the delays in the delivery process, and I truly apologize for any inconvenience caused. Regarding your online messages, I appreciate your patience. Due to the high volume of inquiries, we typically respond in 1-2 business days, addressing inquiries in the order they are received.
I understand the importance of your shipment, and I'm here to assist you. If you have any further concerns or if there's anything else I can do to help, please feel free to let me know.
Thank you for your understanding.
Best regards,
The Parcel Monkey Team