Customer Reviews For UPS Worldwide Expedited®

By Tina Best on 23/12/2024

By Emily Maxwell on 22/12/2024

If I could give this 0 stars I would. The packages sent overseas cannot be guaranteed in any way, which they don’t tell you. I paid $100 to have a package shipped to Turkey, which they said would be delivered by 9/26. After many attempts of contacting customer service after not having the package delivered, I was told to have the recipient call their local UPS. They spent an entire day trying to track the package down and eventually was told he would need to hire a lawyer in order to pick up the package from customs. This was a JACKET. I then had to pay another $100 to have it shipped back. Absolutely terrible customer service, no communication internally or to the customer to let them know what is going on and was refused a refund for any of it. 0/10, highly recommend using another company for anything international.

Worked like a charm

By Kei Lam on 22/12/2024

Extremely pleased. I went to a UPS store to drop off package. My first time using Parcel Monkey, thought they would need to examine my handwork :) Guy was so funny he simply said to me, "just set it down and run!" Hahaha. Guess that's their motto... they are so fast and efficient! Package delivered uneventfully four days later across border. Super happy at this price!

By Spiro Theoharakis on 21/12/2024

By Ian Sulzberger on 20/12/2024