Customer Reviews For UPS Worldwide Expedited®
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UPS Worldwide Expedited®
4.7 3586515/11/2024 SABy SA on 15/11/2024
Everything perfect!
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UPS Worldwide Expedited®
4.7 3586115/11/2024 Tyson
By Tyson on 15/11/2024
Service had an addition charge once it arrived at the destination which would not have been a problem if the price was included from the initial purchase. I had to send money to the receiver for it to be released.
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UPS Worldwide Expedited®
4.7 3586114/11/2024 Anthony Smith
Nightmare experience shipping to Germany.
By Anthony Smith on 14/11/2024
We shipped a package to Germany 3-5 day delivery, via UPS. Package was shipped from USA on October 6th actually received by recipient in Germany on November 14th. Spent nearly everyday talikng, live chat or email with UPS trying to find out why the package spent over 4 weeks in the warehouse (scanned every day). This experience was a nightmare. While I do not hold Parcel Monkey entirely responsible for this experience I just wanted to advise people what a disaster it is trying to ship anything into Germany. These were personal items, not commercial goods. UPS representation in Germany is pathetic.
Buyer beware !Parcel Monkey replied on 27/11/2024
Thank you for sharing your experience, Anthony, and I’m deeply sorry to hear about the frustrating delays and challenges you encountered with your shipment.
We understand how concerning it can be to have a package sit in a warehouse for such an extended period, especially when trying to get updates. While we strive to provide seamless shipping, the customs process and local courier services can sometimes cause delays beyond our control.
We sincerely appreciate your feedback and will share your concerns with the relevant teams to continue improving our services. If there’s anything else we can assist with, please don’t hesitate to reach out.
Best regards,
The Parcel Monkey Team -
UPS Worldwide Expedited®
4.7 3586311/11/2024 Mike M. Sepici
EXPENSIVE
By Mike M. Sepici on 11/11/2024
E X P E N S I V E
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UPS Worldwide Expedited®
4.7 3586511/11/2024 Giuseppe
By Giuseppe on 11/11/2024
First time using this shipping service and I have to say it was great